Refund Policy

1. Overview: We are committed to ensuring your satisfaction with every purchase. If you are not fully satisfied with your order, our refund policy allows you to return items and receive a refund. This policy applies to customers in both the United States and Europe.

2. Eligibility for Refunds:

  • Items must be returned within 30 days of the delivery date.
  • Items must be in their original, unused, and unworn condition, with all tags attached.
  • Items marked as “Final Sale” are not eligible for refunds.

3. U.S. Customers:

  • Refund Process: Once we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
  • Free Returns: We offer free returns for all U.S. orders. A pre-paid return label is included in your package. Simply drop off the package at the designated carrier.
  • Shipping Fees: Original shipping fees (if any) are non-refundable.

4. European Customers:

  • Refund Process: Refunds for European customers will be processed within 7-14 business days of receiving the returned item. Refunds will be issued to the original payment method.
  • Return Shipping: Customers in Europe are responsible for the cost of return shipping. We recommend using a trackable service to ensure your return reaches us safely.
  • Shipping Fees: Original shipping fees (if any) are non-refundable.

5. Damaged or Defective Items: If you receive an item that is damaged or defective, please contact our customer service within 7 days of receiving the item. We will arrange for a replacement or refund, and cover any return shipping costs associated with the defective item.

6. Non-Refundable Items:

  • Items marked as “Final Sale.”
  • Gift cards.
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.

7. How to Request a Refund:

  • U.S. Customers: Use the pre-paid return label included in your package and drop off the package at the designated carrier.
  • European Customers: Contact our customer service team to initiate the return process. We will provide you with detailed instructions.

8. Processing Time: Refunds may take additional time to appear in your account depending on your bank or card issuer. If you do not see the refund after 14 business days, please contact your financial institution.

9. Contact Us: If you have any questions about our refund policy or need assistance with a return, please reach out to our customer service team at supper@binkwaf.xyz or call us at [ (954)6764091 ]. We’re here to help!

10. Changes to Our Refund Policy: We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.